ThreePBX Phone System for Virtual or Remote Teams
Keep in touch with remote employees using ThreePBX phone services and say bye to communication gap.
- Enhanced collaboration.
- Seamless information delivery.
- Better communications.
- Limitless communication.
Modern Cloud Hosted Communication System
Phone
Use your existing phone with ThreePBX by attaching an analog converter.
SMS
Utilize SMS feature for a person to person text messaging in group chats.
FAX
Outbound faxing can be managed using your existing fax hardware, by our portal, or by fax to email.
VIDEO MEETINGS
Facetime can be used with our mobile app and softphone.
Portal
Admin Portal can be used to monitor, change call settings, adjust hold music and more.
Features For Your Business Communication Needs
Digital faxing
Video conferencing
Call queuing
Messaging
Call recordings
HD Voice
- Significant Cost Savings
- Anytime, Anywhere Mobility
- Phone Systems For Multiple Locations
- CRM Integration
Unified Communication System for Remote Teams
Flexible VoIP System:
Automated and streamlined features into one easy-to-use system.
Cost Effective VoIP Solution
Utilize dozens of communication features all in one place.
24/7 Technical Support
Set up your communication preferences once, and you can take advantage of automated communication throughout the day.
How Cloud VoIP Benefits Remote Teams
Work Remotely, Appear Locally
- Develop trust with virtual phone numbers. Your employees can make calls With virtual numbers though they are based locally regardless of location.
- Assign countless numbers to a single user and pick between local and international options.
Access Insights in Real-time
- Access Call statistics for different departments and get better insights on teams' performance.
- Get live and historical service quality reports with adaptable dashboards.
Call Tracking and Team Management
- Maintain your team's peak performance with a sophisticated team management feature.
- Manage your team with call tracking to call recording, team member management and call analytics.
Measure Remote Teams' Productivity
- Assess your team's performance. VoIP systems gives team leaders and managers insight into their team's performance, the number of calls they make, and other indicators.
- Call recording allows you to listen back to calls, allowing you to ensure that call quality remains high. Call recordings can also be utilised for training.
Extended Communication Features in One Place
Auto Attendant
Advanced Call Queue Handling
Advanced Voicemail
Ring/Hunt Groups
Fax Machine
Management Dashboard
Trusted by
Frequently Asked Questions
Is it possible to use my existing phone & fax number with ThreePBX?
ThreePBX phone service is designed to meet your business needs, so yes, it is highly likely for you to keep your existing phone number. As long as the active voice/fax number is portable, which it usually is via federal guidelines that we can facilitate the transition.
Do I need to purchase new phones for VoIP?
We can use your existing VoIP phones if you are already on a Cloud Based VoIP system. We also have options to make calls using our application through computer or mobile options if that is a business preference for you.
Will my phones be down during the transition to VoIP?
No, you will not experience any delay as we work. Your phone lines will continue to run during the transition.
Do I need to upgrade my Internet connection for VoIP?
No upgrade is necessary as long as you have a broadband connection (not DSL). You can make/receive 10 calls simultaneously while only using 1MB bandwidth as our codec uses 100 KBps per phone call. Our technology is designed to make your life easier.
Will my phone service go down if the internet connection isn’t working?
No, you will not lose phone service if your internet connection goes down. The hosting site where your phone server is located will continue to function, however your phones will not ring due to the internet connection being down.
Are there long-term contracts with ThreePBX for VoIP?
No, you will not be bound to any long-term commitments with ThreePBX. We are confident about the service and technology we provide our customers, which is why we are also confident that we will earn your trust over time.
What if I want to use my cell phone for VoIP?
Yes, you can use your cell for VoIP without having to disclose your personal cell number. Our service is very easy to use on your mobile device with our ThreePBX mobile app, which provides your phone with a business line. You will also be able to keep your employees’ phone numbers hidden from your customers.
Is setting up my phone system with VoIP complicated?
At ThreePBX, we look to create a complete business phone system experience for you and your employees. The transition from another provider can be complicated, yes, however we oversee the set-up of the system from start to finish as well as any changes your business requires.
Which CRM Softwares does your VoIP service integrate with?
We have VoIP integration with Salesforce, Zoho CRM, HubSpot and more.
I currently have an internet, phone and cable package. How can I switch to ThreePBX?
Switching over to VoIP is quite a common and simple process. In fact, having an internet facility enables us to provide you with more features that can optimise your business function. The first step is to sign up with ThreePBX, which will permit us to start the phone number porting process. On completion of this process, you will then be able to cancel the existing plan you have.